A Good Plumber Checklist

At some point, if you haven’t already, you will need to call on a plumber.  Below is a checklist of what you want and should expect from a qualified plumber:

• Holds a current and active plumbing license in your state
• Maintains active liability and workers’ compensation insurance
• Answers your call, or returns your message promptly
• Has the experience and expertise to handle your particular plumbing issue
• Arrives as scheduled and provides updates if running late
• Explains the problem and solution in simple terms, and offers options
• Is clear about rates and service charges and provides a written estimate or quote
• Comes prepared with the tools and parts needed to complete the repair (unless it is a more involved job that will require more than one visit)
• Communicates with you during the job if your decision is needed on any aspect of the work
• Cleans up after himself, leaving the area as it was before he started working
• Provides a detailed bill and can explain all charges
• Follows up after the job to see if everything is working well
• Offers a performance guarantee